One number, many agents
Every conversation lands in one place, and each agent signs in from their own laptop or phone.
WhatsApp Cloud API — one number, a whole team
A shared WhatsApp inbox for your team
Instead of one phone passed between staff, your whole team answers customers from the same WhatsApp number, each on their own device, without two people replying to one customer. FASLA CLOUD is a shared inbox built on Meta's official WhatsApp Cloud API.
Everything your team needs in one inbox
Conversation assignment
Set who owns each conversation, and let only the owner reply so no customer gets two answers.
Internal notes
Leave a note for a colleague inside the conversation — the customer never sees it.
Permissions per agent
Decide what each agent sees and does, and which numbers they can open.
Several numbers, one account
Sales, support and branches — every number in one inbox.
Response-time tracking
See how long a first reply takes, set a target for your team and follow it.
Quick replies
Type "/" and pick a saved reply instead of typing the same text again.
Automated replies and flows
An away message outside working hours, and a bot that asks and routes the customer.
A profile for every customer
A customer's conversations, details and sales stage in one place.
Why the WhatsApp Cloud API?
The Cloud API is the version Meta runs on its own servers, and it is what FASLA CLOUD is built on:
No phone kept online
Messages arrive and leave through Meta's servers, so no phone has to stay on and connected.
Official and stable
No bans caused by the tool, and no QR-code link that keeps dropping.
Ready to grow
Approved-template campaigns, and messaging limits that grow with your number's quality.
Who is it for?
Customer support
A whole team answering questions and complaints from one number, with nobody forgotten.
Sales
Every lead has an owner and a stage, followed until they buy.
Online stores
Order confirmations and product questions from one place.
Bookings and appointments
Clinics, centres and services: booking, reminders and follow-up on WhatsApp.
Running in three steps
Open an account
Sign up and add your team.
Connect a WhatsApp number
Through Meta's official Embedded Signup, in minutes.
Assign and go
Set permissions and let your team reply from day one.
Read next
About the shared inbox
Every plan includes a number of users, and you can add users on the same number at any time. The plans page has the details.
No. FASLA CLOUD is built on the WhatsApp Cloud API, and messages go through Meta's servers directly, so no phone has to stay connected.
Each conversation has an owner, and you can let only the owner reply. Any colleague can still leave an internal note the customer never sees.
Yes. Connect several numbers to one account and choose which agents open which number.
QR-code systems drive WhatsApp Web unofficially, which puts the number at risk of a ban and keeps disconnecting. The Cloud API is Meta's official route, running on its servers, with no phone.
Put your whole team on one number
A shared inbox on the official WhatsApp Cloud API — ready in minutes.