Marketing
Messages you start whose purpose is promotional.
Offers, discounts, launches, abandoned carts.
$0.086
per message
messages
Meta's published rates — updated 1 October 2026
WhatsApp Business API pricing in Malaysia
What WhatsApp Business messages to customers in Malaysia cost: marketing $0.086, utility $0.014 and authentication $0.014 per message. Enter your expected volumes below to see Meta's estimated monthly bill.
WhatsApp message rates in Malaysia
Meta’s price per delivered message, by category. Messages customers send you are always free.
| MarketingOffers, discounts, launches | $0.086 |
|---|---|
| UtilityFalls past 150,000 messages a month, down to $0.0105 | $0.014 |
| AuthenticationOne-time passcodes | $0.014 |
| International authenticationIf your business is registered abroad | $0.0418 |
| ServiceThe first 1,000 a month are free per number | $0.014 |
Estimate your WhatsApp cost in Malaysia
Customers' country (recipient number)
Currency
Rates last updated: 1 October 2026
Utility
Messages you start about an existing transaction.
Order confirmations, shipping updates, reminders, receipts.
$0.014
per message
messages
Volume discount
Authentication
One-time login and verification codes.
An OTP to sign in or confirm a number.
$0.014
per message
messages
Volume discount
Service
Your ordinary replies inside the 24-hour window after a customer writes.
Answering a question, following up a complaint, sending details.
$0.014
per message
messages
The first 1,000 a month are free per number, then billed at the utility rate.
WhatsApp Business numbers
Each number has its own free allowance of service messages.
1,000 free
Malaysia rates
Meta's published price per delivered message, in US dollars — Meta bills in USD.
| Category | Per message |
|---|---|
| Marketing | $0.086 |
| Utility | $0.014Down to $0.0105 with volume |
| Authentication | $0.014Down to $0.0105 with volume |
| Service | $0.014Same as utility |
| International authentication | $0.0418 |
How this is calculated
- Meta charges for every delivered template message, by category and by the recipient's country — not yours.
- Volume discounts are included: Meta lowers the utility and authentication rate once a month's volume passes set thresholds, and the lower rate applies only to the messages past each threshold. Meta counts across all your numbers in the same country.
- Utility templates sent inside an open customer service window are charged like any other from 1 October 2026.
- Conversations that start from a Click-to-WhatsApp ad open a 72-hour window in which every message is free — not counted here.
This estimate is indicative and based on Meta's published rates, which Meta revises on its own schedule. The invoice Meta sends you is the only authority. Amounts in currencies other than the dollar are approximate — Meta bills in USD, and the actual exchange rate is set by your card issuer on the day it settles. FASLA CLOUD takes a 0% margin on messages. Exchange rates by ExchangeRate-API, updated daily.
WhatsApp pricing in other countries
About WhatsApp pricing in Malaysia
$0.086 per delivered message, at Meta's published rates (updated 1 October 2026). Meta bills in USD.
$0.014 per message, falling gradually to $0.0105 once utility messages pass 150,000 a month.
The first 1,000 replies a month are free per number, then they are charged at the utility rate ($0.014). Messages customers send you are always free.
Your customer's number decides it. If your business is in Egypt and messages customers in Malaysia, you pay Malaysia rates.
No. WhatsApp messages are paid to Meta directly, from the payment method on your WhatsApp Business account, and we take a 0% margin on them.
Start messaging customers in Malaysia on WhatsApp
The official WhatsApp Business API: a shared team inbox and approved-template campaigns — without bans.